If your organization uses Single Sign-On (SSO), user access and management will depend on that SSO connection. This connection eliminates the need for users to enter a password, but they must still have a user account set up in SST.
If you are not an Administrator in SST, you may not have access to manage users.
To manage users, click the Settings tab in the left-hand navigation menu.
In the Settings menu, click Users.
Menu options in the settings tab may vary based on role.
This opens the user list. Each existing user's Name, Email, and Last Sign-in are visible.
From this list, there are a few actions you can take.
Creating a New User
Click the Add User + button on the Users page to create a new user.
Enter the new user’s first name, last name, and email address. The email address is also their login. Click Next Step.
Choose the appropriate Security Role and Organization(s) from the drop-down menu.
Tip: Users should only be granted access to the smallest entity they need. For example, if a user requires access to two schools, give them access to one. Then, grant access to the other using the + Add Another Access link. The user should not be granted access to the entire district if they do not need to see student data from other school sites.
Click Save User.
Non-SSO users will receive an email with a "Complete Registration" link to set their password. A new user cannot access SST until they set up this password.
Password setup is not required if SSO users already have their credentials established in their organization's Single Sign-On system.
Edit Existing User
To edit an existing user, click on the pencil icon to the right of their name.
Adjust the last or first name information if needed. Then click Next Step.
If a user's email has changed, a new user must be created with the new email.
As an Admin, you can also adjust a user's Access Information. Click Update User to save any changes.
Resetting a User's Password
To reset the password for a non-SSO user, click the key icon to the right of the user's information.
Clicking the key triggers a message window within SST, as shown below. Clicking the Reset Password button will send an email to the user with a reset link, or the user will be prompted to reset their password the next time they attempt to sign in to SST.
SSO users do not have a key icon next to their name because their credentials are managed through the Single Sign-On management system.
Removing Access for a User
Click - Delete on the Access Information step to revoke a user's access to that organization. Repeat as needed to remove access to other organizations. To completely remove all system access, delete all security role/organization records for this user.
Then, click Update User.
If you have removed access to all organizations, a prompt will appear to confirm this. Click Yes, remove access to remove all access for this user.
