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Understanding the Sections of a Participant Record

Kathryn Johnson
Kathryn Johnson
  • Updated

This article provides an overview of the various sections of a Participant record as well as how to edit these various sections. 

Please see this article to learn how to add a new participant.

Click the People tab in your lefthand navigation menu.
 
 
Open the List of Participants
 

Locate the participant in your List of Participants

There are several tools to navigate your list of participants.

You can type a whole or partial name into the search bar. The list will filter down as you type to match your search criteria. 
 
You can scroll down the list to find the name. By default, 25 participant records will appear on one page. At the bottom right, use the menu to change how many participant records are displayed per page, and use the arrows to navigate through different sections.
 
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Editing People

If your District has an SIS data import process, data in some sections may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

To edit participant information, locate the person in the list and click the pencil icon.

Use the tabs at the top of the participant’s profile to switch between the different information sections in their profile. Scroll to the right using the arrow to see additional sections.
SST MgmtPartInfo Tabs.png
 
Personal Information

This section includes general information about the participant, such as name and demographic information. A red asterisk next to a field name indicates that data must be entered into this field before the record can be saved. Additional custom fields may appear at the bottom of the form, some of which may be required.

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

SST MgmtPartInfo PersInfo.png

Address

This section includes data fields displaying the participant's physical home address, mailing address, phone number, and email. A red asterisk next to a field name indicates that data must be entered into this field before the record can be saved. Additional custom fields may appear at the bottom of the form, some of which may be required. 

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

Please see this article to learn more about the Address section of the participant record.

SST MgmtPartInfo Address.png

McKinney-Vento

This section details various data fields related to the participant's housing/homelessness status. A red asterisk next to a field name indicates that data must be entered into this field before the record can be saved. Additional custom fields may appear at the bottom of the form, some of which may be required.

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

SST MgmtPartInfro MKV.png

School Information

This section contains information about the student's school and other academic-related data. A red asterisk next to a field name indicates that data must be entered into this field before saving the record. Additional custom fields may appear at the bottom of the form, some of which may be required. 

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

To learn more about the School Information section, please see this article.

SST MgmtPartInfo SchoolInfo.png

Relationships 

This section conntains information about key people with a relationship to this participant. 

The relationships table displays a list of existing relationship persons, phone numbers, and relationship indicator symbols will appear. Hovering your mouse over the symbols provides a description of what the symbol means.

  • P: Primary Contact
  • P/G: Custodial Parent/Guardian
  • LW: Lives with Participant
  • E: Emergency Contact

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST.

To learn more about the Relationships section, please see this article.

SST MgmtPartInfo Relationships.png

Registration Information

This section tracks when an individual is registered as an active participant at which site(s) and in which program(s) they are enrolled.

The table lists Existing Registration Period records. It displays the participant's enrollment start and end dates in which program(s) at which site(s). If the person participates in more than one program or at more than one site, they may have multiple records listed.  

If your District has an SIS data import process, data in this section may be updated with every import. To prevent manually inputted data from being overwritten, check with your system administration before making changes in SST. 

To learn more about the Registration Information Section, please see this article.

SST MgmtPartInfo RegInfo.png

Referrals

In this section, users can create and track participant service referrals to other organizations. 

The table displays any existing referrals, detailing the partner and referral reason. Once a referral has a recorded outcome, it will also be displayed.

Please see this article to learn more about the Referrals section.

SST MgmtPartInfo RegInfo.png

Requests

In this section, users can view any requests linked to a participant that were submitted through the Request Form webpage and approved by an administrator. 
 
The requests listed in the table are view-only and cannot be edited. 
 
SST MgmtPartInfo Requests.png

Participation

The Participation contains a record of the individual's participation in various activities, which can be viewed, edited, and added to. The table lists any previously tracked participation in activities.

Participation records can be edited, and new participation is recorded only when a user is connected to an individual site.

Please see this article to learn more about Tracking Individual Participation.

SST MgmtPartInfo Requests.png

Services

The Services section shows the records of services an individual has received. New services provided can also be recorded. The table lists services previously provided to the participant.

Unlike participation records, service records can be edited, and new services are recorded when a user is connected to the district level; connecting to an individual site is not required.

Please see this article to learn more about Recording Services.

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Notes

The Notes section is where notes about a participant are recorded. The table lists notes previously entered regarding the participant.

Please see this article to learn more about Managing Notes for a participant.

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Communication Log

The Communication Log section is where a record about communications related to a participant are recorded. The table displays a list of previously recorded communications.

Please see this article to learn more about Logging Communications for a participant.

SST MgmtPartInfo CommLog.png

Goals

The Goals section is where goals related to a participant are recorded. The table lists previously recorded goals, including their date set, date completed, and date updated. 

Please see this article to learn more about Recording Goals for a participant.

SST MgmtPartInfo Goals.png

Documents

The Documents section is where documents related to a participant are securely stored. The table lists previously uploaded documents for this participant, including the date uploaded and original uploader. Documents can be downloaded using the down arrow.

The following file formats are accepted: .pdf, .doc, .docx, .xls, .xlsx, .csv, .jpg, and .png. The file size limit is 20 MB

Please see this article to learn more about Uploading Documents for a participant.

SST MgmtPartInfo Goals.png

Delete a Participant

Individuals with active data (including any referrals, participation history, services history, communication logs, notes, goals, and documents) may not be deleted. 
 
To delete a participant without any active data, click the trash can icon next to their name. Then, follow the prompts to confirm the deletion.
 

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